March 2019

Applies to: Project Service Automation for Dynamics 365 Were pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes some important feature enhancements, improvements to quality, performance, and usability, and is based on your feedback and requests. This release is compatible with Dynamics 365 for Customer Engagement

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The post Release Notes for Project Service Automation Update Release 6 appeared first on Microsoft Dynamics 365.

As the manufacturing marketplace continues to evolve, so do customer expectations. Customers expect faster and faster response times and improved asset availability. To meet these growing demands, manufacturers need to transform field service to increase efficiency and ensure a first-time fix. Todays average first-time fix rate is 74 percent, which means over 25 percent of

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The post Intelligent field service at Hannover Messe appeared first on Microsoft Dynamics 365.

As the manufacturing marketplace continues to evolve, so do customer expectations. Customers expect faster and faster response times and improved asset availability. To meet these growing demands, manufacturers need to transform field service to increase efficiency and ensure a first-time fix. Todays average first-time fix rate is 74 percent, which means over 25 percent of

Read more

The post Intelligent field service at Hannover Messe appeared first on Microsoft Dynamics 365.