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Tivoli Gardens personalizes the guest experience with Customer Insights

Meet Bernt Bisgaard Caspersen, Head of architecture and IT delivery at Tivoli Gardens in Copenhagen; one of the worlds longest running amusement parks. Since opening in 1843, Tivoli was modeled after the now defunct Parisian Tivoli and Vauxhall Gardens in London, and offers guests thrill rides, live entertainment, arcade games, dining, hotels, and a garden

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Learning paths for Dynamics 365 Business Central on Microsoft Learn

We’re proud to announce that you can now find learning paths and e-learning modules on Microsoft Learn specifically for Dynamics 365 Business Central. You can use this new content to educate yourself about business functionality, or to brush up on how to use multiple currencies, for example. Microsoft Learn is a completely free, open training

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Release Notes for Project Service Automation Update Release 19, V2.4.16.40

Were pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes bug fixes. This release is compatible with Dynamics 365 9.x. To update to this release, visit the Admin Center for Dynamics 365 online, solutions page to install the update. For details, refer How to Install, Update

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New process to submit support requests for Dynamics 365 Business Central

The Business Central Administration Center has been updated so that partners can submit requests for support. Use the question mark in the top right corner, and then, from the menu, choose the New Support Request menu item.     This link directs you to the Power Platform Admin Center where you submit the actual support

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Announcing Customer Service Insights availability in France geographic area

We are very excited to announce that Dynamics 365 Customer Service Insights is now available in France-based datacenters! This is in addition to the nine other geographic areas weve supported since general availability. When Customer Service Insights creates workspaces, it generates and stores the insights data in the same geographic area as where your case

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The DynamicsFinancials connector will be turned off September 30, 2019

Last year, we published a notification regarding the deprecation of the Project Madeira and Dynamics 365 for Finance and Operations, Business edition connectors for Power BI, Microsoft Flow and PowerApps, the DynamicsFinancials connector. The deprecation was to happen on December 31, 2018. Due to a larger number of customers still using the old connector, we

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Block time off for resources on the schedule board without changing the working hours

I was recently chatting with a dispatcher who expressed that they would like to block time off on the schedule board for resources without needing to interact with the working hours. I am switching gears on this post putting on my implementor hat. We will look for ways to enable this scenario natively in the

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Boost your ecommerce revenue with Dynamics 365 Fraud Protection

With the booming growth of online technologies and marketplaces comes the burgeoning rise of a variety of cybersecurity challenges for businesses that conduct any aspect of their operations through online software and the Internet. Fraud is one of the most pervasive trends of the modern online marketplace, and continues to be a consistent, invasive issue

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Using Power Platform Dataflows to extract and process data from Business Central – The Movie

Three previous blog posts (post 1, post 2, post 3) described how we can extract and process data from Business Central using Power Platform Dataflows. In this fourth blog post, we show the final result in a short video. Enjoy!  

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Microsoft Dynamics 365 Banking Accelerator adds BIAN API implementation

Following the general availability release of the Microsoft Banking Accelerator in July, today we are releasing additional API sample implementations to provide interoperability with Banking Industry Architecture Network (BIAN) API service domains for consumer loans and collateral. BIAN is a not-for-profit association to establish and promote a common architectural framework to enable banking interoperability. Microsoft

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