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Why focus on subscription churn?

In subscription-based services, repeatable income is core to preserving business continuity and growing your revenue base to build the best service possible. Retaining customers is key to your success. On average, Recurly Research has identified 5.6% of customers churn from subscription businesses. You can retain many of these customers when you apply your retention strategies.Read more

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Connecting patient journeys and personalizing healthcare with Microsoft CDP

Customer data platforms (CDP) aim at helping improve business outcomes in many industriesfrom delivering better brand experiences in retail and consumer goods to optimizing engagement and fundraising for nonprofits. In the healthcare space, gaining a 360-degree view of the patient and having a unified view of health records, past interactions, and communication preferences empowers front-line supportRead more

The post Connecting patient journeys and personalizing healthcare with Microsoft CDP appeared first on Microsoft Dynamics 365 Blog.

Connecting patient journeys and personalizing healthcare with Microsoft CDP

Customer data platforms (CDP) aim at helping improve business outcomes in many industriesfrom delivering better brand experiences in retail and consumer goods to optimizing engagement and fundraising for nonprofits. In the healthcare space, gaining a 360-degree view of the patient and having a unified view of health records, past interactions, and communication preferences empowers front-line supportRead more

The post Connecting patient journeys and personalizing healthcare with Microsoft CDP appeared first on Microsoft Dynamics 365 Blog.

Transforming patient experiences with Microsoft Cloud for Healthcare

Even before the global health crisis of 2020, many organizations around the world were focused on digital transformation. They were working with trusted technology providers to develop new business models, create new experiences, new products, and new services for customers. The pandemic changed everything, stalling the efforts of some organizations, and forcing others to accelerateRead more

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How global leader Ecolab ensures food safety with augmented reality

Ecolab’s food safety solutions help to safely produce more than 25 percent of the world’s processed food and 44 percent of the global milk supply. That equates to thousands of food and beverage facilities that depend on world-class, onsite service to ensure the production of safe, quality food or beverages every day. When the COVID-19Read more

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Partnering with C3.ai and Adobe to re-invent CRM with AI

As organizations worldwide continue to respond and react to a new business climate, we have seen more clearly than ever that the traditional approach to business applications is no longer sufficient. Organizations need a new class of business applications that provides the agility to see and respond to emerging trends, new opportunities, and potential risksRead more

The post Partnering with C3.ai and Adobe to re-invent CRM with AI appeared first on Microsoft Dynamics 365 Blog.

How Dynamics 365 Sales boost results, from startup to Fortune 500

Whether you’re a digital startup looking to hit the ground running from day one, or a global Fortune 500 company undergoing rapid scaling, it’s critical that your sales team is equipped with a customer relationship management (CRM) solution that enables your team to perform for their clients at the highest level possible.

The post How Dynamics 365 Sales boost results, from startup to Fortune 500 appeared first on Microsoft Dynamics 365 Blog.

Building resiliency: the essentials for selling digitally to B2B buyers

Like so much else in our lives, B2B sales are going remote. The months of sales teams working remotely from home have increased longer sales cycles and in-person engagement. “The world was already changing before COVID-19,” Chris Weber, Corporate Vice President of the Small, Medium and Corporate segment for Microsoft, told me in a recentRead more

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Announcing the new Fundraising and Engagement solution from Microsoft

Since 2017, Microsoft’s Tech for Social Impact initiative has been working to empower the nonprofit sector. As part of that effort two years ago, we released our Common Data Model for Nonprofits, a set of best practices represented as data entities, attributes, and relationships. The Common Data Model is essentially a Rosetta Stone that helpsRead more

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Innovating to help small to medium size business embrace digitalization

Join us for the Microsoft Dynamics 365 Business Central Launch Event, streaming live October 21 at 11:00 AM Eastern Time and then available on-demand. Learn about the latest innovations for Business Central and get access to more than 30 breakout sessions available on-demand as well as live chats with product experts on October 28 Read more

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