Contact us to have a solution working for you (+254) 774-075508

How you can collect feedback and protect customer information

As today’s world expands with a massive wealth of customer information gleaned from brand interactions, purchases, services, and experiencestruly understanding your customers is of the upmost importance. The traditional approach of analyzing one piece of purchase data or one simple survey is insufficient for businesses looking to make an impact on the bottom line. WithRead more

The post How you can collect feedback and protect customer information appeared first on Microsoft Dynamics 365 Blog.

How you can collect feedback and protect customer information

As today’s world expands with a massive wealth of customer information gleaned from brand interactions, purchases, services, and experiencestruly understanding your customers is of the upmost importance. The traditional approach of analyzing one piece of purchase data or one simple survey is insufficient for businesses looking to make an impact on the bottom line. WithRead more

The post How you can collect feedback and protect customer information appeared first on Microsoft Dynamics 365 Blog.

How you can collect feedback and protect customer information

As today’s world expands with a massive wealth of customer information gleaned from brand interactions, purchases, services, and experiencestruly understanding your customers is of the upmost importance. The traditional approach of analyzing one piece of purchase data or one simple survey is insufficient for businesses looking to make an impact on the bottom line. WithRead more

The post How you can collect feedback and protect customer information appeared first on Microsoft Dynamics 365 Blog.

How you can collect feedback and protect customer information

As today’s world expands with a massive wealth of customer information gleaned from brand interactions, purchases, services, and experiencestruly understanding your customers is of the upmost importance. The traditional approach of analyzing one piece of purchase data or one simple survey is insufficient for businesses looking to make an impact on the bottom line. WithRead more

The post How you can collect feedback and protect customer information appeared first on Microsoft Dynamics 365 Blog.

How you can collect feedback and protect customer information

As today’s world expands with a massive wealth of customer information gleaned from brand interactions, purchases, services, and experiencestruly understanding your customers is of the upmost importance. The traditional approach of analyzing one piece of purchase data or one simple survey is insufficient for businesses looking to make an impact on the bottom line. WithRead more

The post How you can collect feedback and protect customer information appeared first on Microsoft Dynamics 365 Blog.

Personalize responses to employee feedback to transform return to work

As companies navigate an environment of rapid change, raised safety standards, and a new digital world, transformative approaches are needed to successfully maintain a healthy, thriving business. That’s why Microsoft Dynamics 365 Customer Voice has bridged the gap between collecting feedback and building informed responses. Employee safety is paramount to sustaining business in our currentRead more

The post Personalize responses to employee feedback to transform return to work appeared first on Microsoft Dynamics 365 Blog.

Redefining what it means to understand customer sentiment

According to a recent survey by Gartner, companies that have seen a positive revenue growth collect more customer experience data than non-growth companies. However, collecting direct feedback from customers is only half the story of customer sentiment, especially with increased opportunities for the customer’s voice to be heard through multiple channels. Unsolicited feedback, such as online reviews on e-commerce platforms,Read more

The post Redefining what it means to understand customer sentiment appeared first on Microsoft Dynamics 365 Blog.