In October, we launched the 2022 release wave 2hundreds of new innovations across Microsoft Dynamics 365 and Microsoft Power Platform, releasing between October 2022 and March 2023.
The post 2022 release wave 2 in action: Bringing innovation into focus across Dynamics 365 and Power Platform appeared first on Microsoft Dynamics 365 Blog.
In October, we launched the 2022 release wave 2hundreds of new innovations across Microsoft Dynamics 365 and Microsoft Power Platform, releasing between October 2022 and March 2023.
The post 2022 release wave 2 in action: Bringing innovation into focus across Dynamics 365 and Power Platform appeared first on Microsoft Dynamics 365 Blog.
We are thrilled to introduce the Microsoft Digital Contact Center Platform, an open, extensible, and collaborative contact center solution designed to deliver seamless customer journeys.
The post Introducing the Microsoft Digital Contact Center Platform: A comprehensive, flexible customer care solution appeared first on Microsoft Dynamics 365 Blog.
We are thrilled to introduce the Microsoft Digital Contact Center Platform, an open, extensible, and collaborative contact center solution designed to deliver seamless customer journeys.
The post Introducing the Microsoft Digital Contact Center Platform: A comprehensive, flexible customer care solution appeared first on Microsoft Dynamics 365 Blog.
This post is co-authored by Tony Lorentzen, Senior Vice President and General Manager Intelligent Engagement, Nuance. Since Microsoft and Nuance joined forces earlier this year, both teams have been clear about our commitment to putting our customers first. Microsoft and Nuance are dedicated to ensuring our products complement each other, accelerate better business outcomes, andRead more
The post The future of customer engagement is bright with Microsoft and Nuance appeared first on Microsoft Dynamics 365 Blog.
This post is co-authored by Tony Lorentzen, Senior Vice President and General Manager Intelligent Engagement, Nuance. Since Microsoft and Nuance joined forces earlier this year, both teams have been clear about our commitment to putting our customers first. Microsoft and Nuance are dedicated to ensuring our products complement each other, accelerate better business outcomes, andRead more
The post The future of customer engagement is bright with Microsoft and Nuance appeared first on Microsoft Dynamics 365 Blog.
This post is co-authored by Tony Lorentzen, Senior Vice President and General Manager Intelligent Engagement, Nuance. Since Microsoft and Nuance joined forces earlier this year, both teams have been clear about our commitment to putting our customers first. Microsoft and Nuance are dedicated to ensuring our products complement each other, accelerate better business outcomes, andRead more
The post The future of customer engagement is bright with Microsoft and Nuance appeared first on Microsoft Dynamics 365 Blog.
The past year has brought dramatic change to almost every facet of our lives. We have seen the same disruption play out across every industry, from retail to healthcare to financial services. Customer expectations are fundamentally altered, and it’s hard to imagine things going back to the way they once were. As organizations work toRead more
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Over the last two years, our customers have been experiencing the benefits of the new user interface client for Dynamics 365 Sales, Customer Service, Project Service, Field Service, and Marketing. Many of our largest customers have successfully made the transition. As weve reached the milestone of over 80% of organizations enabling Unified Interface, were announcing
The post Announcing the timeline to move to Unified Interface appeared first on Dynamics 365 Blog.
Over the last two years, our customers have been experiencing the benefits of the new user interface client for Dynamics 365 Sales, Customer Service, Project Service, Field Service, and Marketing. Many of our largest customers have successfully made the transition. As weve reached the milestone of over 80% of organizations enabling Unified Interface, were announcing
The post Announcing the timeline to move to Unified Interface appeared first on Dynamics 365 Blog.