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Lori Lamkin

Revolutionizing the future for sellers in Dynamics 365 Sales

Where and how we work has changed. The hybrid work environment is here to stay, and with it, comes a new set of demands on our sales organizations. The tools that sellers are currently using are not helping meet these new demands. Yesterday’s tools don’t serve our modern objectives. Sellers can’t afford to work inRead more

The post Revolutionizing the future for sellers in Dynamics 365 Sales appeared first on Microsoft Dynamics 365 Blog.

By Lori Lamkin, ago

Revolutionizing the future for sellers in Dynamics 365 Sales

Where and how we work has changed. The hybrid work environment is here to stay, and with it, comes a new set of demands on our sales organizations. The tools that sellers are currently using are not helping meet these new demands. Yesterday’s tools don’t serve our modern objectives. Sellers can’t afford to work inRead more

The post Revolutionizing the future for sellers in Dynamics 365 Sales appeared first on Microsoft Dynamics 365 Blog.

By Lori Lamkin, ago

Announcing Dynamics 365 Marketing customer journey orchestration GA, it’s a game changer

In engaging customers today, we need to be heard above the noise, and we need to deliver creativity and uniqueness to each customer in the moments that matter. Customers are looking for value and for companies to address their needs on their terms. Companies now can start with a deep understanding of their customers andRead more

The post Announcing Dynamics 365 Marketing customer journey orchestration GA, it’s a game changer appeared first on Microsoft Dynamics 365 Blog.

By Lori Lamkin, ago

Turn attendees into loyal customers with Microsoft Teams and Dynamics 365 Marketing

Change. Adapt. Grow. Words we have had to embrace over the past 15 months as we’ve had to change the way we do business. As we start to emerge from the pandemic’s isolation and restrictions, we’re entering a world of a new normal. As consumers, our expectations are higher. To meet ever-changing customer expectations, successfulRead more

The post Turn attendees into loyal customers with Microsoft Teams and Dynamics 365 Marketing appeared first on Microsoft Dynamics 365 Blog.

By Lori Lamkin, ago

Microsoft Dynamics 365 Marketing customer journey orchestration preview now available

All businesses operate in a competitive environment and customer experience (CX) is top of mind as we rise to today’s challenges of finding ways to differentiate, delivering on business goals and meeting increasing customer demands. Customers expect great experiences from the companies they interact with and companies that deliver superior experiences build strong bonds withRead more

The post Microsoft Dynamics 365 Marketing customer journey orchestration preview now available appeared first on Microsoft Dynamics 365 Blog.

By Lori Lamkin, ago

Highlights of the Dynamics 365 Marketing 2021 release wave 1

Since last year’s release wave 2 for Microsoft Dynamics 365 Marketing, we’ve been hard at work refining and enhancing product features across the board that can help you up your CX game. Read about highlights from three capabilities that will launch with Dynamics 365 Marketing 2021 release wave 1.

The post Highlights of the Dynamics 365 Marketing 2021 release wave 1 appeared first on Microsoft Dynamics 365 Blog.

By Lori Lamkin, ago

Drive personalized interactions with real-time customer journey orchestration

We are announcing real-time customer journey orchestration capabilities in Dynamics 365 Marketing will be released for public preview as part of the April 2021 Wave 1 updates in EMEA and North America. This landmark innovation brings together the worlds of customer experience and marketing automation and is designed to help businesses.

The post Drive personalized interactions with real-time customer journey orchestration appeared first on Microsoft Dynamics 365 Blog.

By Lori Lamkin, ago

3 new ways to build customer relationships using Dynamics 365 Marketing

What a world we are living in today. There is a lot that is differenthow we live, how we work, and how we interact. It has never been more important in business to be able to reach out to customers in a personal and relevant way. We are doing everything in our power to helpRead more

The post 3 new ways to build customer relationships using Dynamics 365 Marketing appeared first on Microsoft Dynamics 365 Blog.

By Lori Lamkin, ago