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Highlights of the Dynamics 365 Marketing 2021 release wave 1

Since last year’s release wave 2 for Microsoft Dynamics 365 Marketing, we’ve been hard at work refining and enhancing product features across the board that can help you up your CX game. Read about highlights from three capabilities that will launch with Dynamics 365 Marketing 2021 release wave 1.

The post Highlights of the Dynamics 365 Marketing 2021 release wave 1 appeared first on Microsoft Dynamics 365 Blog.

Drive personalized interactions with real-time customer journey orchestration

We are announcing real-time customer journey orchestration capabilities in Dynamics 365 Marketing will be released for public preview as part of the April 2021 Wave 1 updates in EMEA and North America. This landmark innovation brings together the worlds of customer experience and marketing automation and is designed to help businesses.

The post Drive personalized interactions with real-time customer journey orchestration appeared first on Microsoft Dynamics 365 Blog.

3 new ways to build customer relationships using Dynamics 365 Marketing

What a world we are living in today. There is a lot that is differenthow we live, how we work, and how we interact. It has never been more important in business to be able to reach out to customers in a personal and relevant way. We are doing everything in our power to helpRead more

The post 3 new ways to build customer relationships using Dynamics 365 Marketing appeared first on Microsoft Dynamics 365 Blog.