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Discover winning practices of top sellers with Dynamics 365 Sales

Enhancements to Relationship analytics capabilities in Microsoft Dynamics 365 Sales Insights are now available as part of the 2020 release wave 1. The AI-powered enhancements enable salespeople to build strong relationships with customers, take actions based on insights, and ultimately close deals faster. Relationship analytics (RA) leverages the integration between Microsoft Dynamics 365 and Office 365 to provide users withRead more

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Dynamics 365 Customer Service Insights is now Generally Available

Customer Service Insights provides an actionable view into critical performance metrics and emerging trends using industry-leading artificial intelligence. Today, were very excited to announce Dynamics 365 Customer Service Insights is now generally available! Since our public preview in October 2018, weve been working hard to continue adding value and extending the service to users across

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