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Webinar: Tips for using AI in retail loss prevention to fight against fraud

If you’re looking for ways to harness the power of AI to help prevent retail loss, please join us for a free webinar at 10:00 AM PST on Wednesday, February 10, 2021. Attendees will gain insight into how Dynamics 365 Fraud Protection loss prevention has helped fashion company, BESTSELLER, quickly identify and investigate potential sourcesRead more

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Discover winning practices of top sellers with Dynamics 365 Sales

Enhancements to Relationship analytics capabilities in Microsoft Dynamics 365 Sales Insights are now available as part of the 2020 release wave 1. The AI-powered enhancements enable salespeople to build strong relationships with customers, take actions based on insights, and ultimately close deals faster. Relationship analytics (RA) leverages the integration between Microsoft Dynamics 365 and Office 365 to provide users withRead more

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Dynamics 365 Customer Service Insights is now Generally Available

Customer Service Insights provides an actionable view into critical performance metrics and emerging trends using industry-leading artificial intelligence. Today, were very excited to announce Dynamics 365 Customer Service Insights is now generally available! Since our public preview in October 2018, weve been working hard to continue adding value and extending the service to users across

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