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Prepare for dimension table changes in Financial Dimension Framework

Effective December 1, 2020, for all 10.0+ versions of Dynamics 365 Financial Dimension Framework we are preventing deletion from the following Dimension tables: DimensionAttribute DimensionAttributeValue DimensionAttributeSet DimensionAttributeSetItem DimensionAttributeValueSet DimensionAttributeValueSetItem DimensionAttributeValueCombination DimensionAttributeValueGroupCombination DimensionAttributeValueGroup DimensionAttributeLevelValue This change is applied directly in the database and follows the same business logic that is used within the application. These changesRead more

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Realize cost savings for SMBs with Dynamics 365 Business Central

A new Total Economic Impact (TEI) from Forrester Consulting outlines the cost savings and business benefits enabled by migrating from Microsoft Dynamics NAV and Microsoft Dynamics GP to the Microsoft Dynamics 365 Business Central cloud. Cloud-based business management solutions have helped countless small and medium businesses (SMBs) realize cost savings, securely access data, boost productivity, and improve customer experiences.Read more

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How omnichannel enhances the customer experience

Omnichannel has become a dominant force in how companies meet customer expectations, and for good reason. Ninety-eight percent of Americans switch between devices on the same day, using multiple channelsvoice, social, chat, email, and SMS. Omnichannel engagement allows customers to reach out on nearly any device, on their preferred channel while managing all engagement channelsRead more

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Boost supply chain resilience with cloud and edge scale units in Supply Chain Management

Companies that work with manufacturing and distribution need to be able to run key business processes 24/7, without interruption, and at scale. Challenges arise with unreliable connections or network latency when business processes compete for the same system resources when peak scale is required, or during periodic or regular maintenance for different regions, across timeRead more

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Accelerate implementations with the expanded FastTrack for Dynamics 365

Today, more than ever, your organization needs to adapt to changing business conditions with incredible speed and efficacy. Whether you’re shifting to digital sales or streamlining your supply chain, Dynamics 365 plays a pivotal role in digital transformation initiatives by bringing customers and business priorities together with the next generation of CRM and ERP applications.Read more

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Tips for setting up sales forecasting in Dynamics 365 Sales

Most sales organizations understand the value of maintaining an accurate sales forecast. However, many are still tracking forecasts with a time-consuming spreadsheet. This blog post provides some best practices for using forecasting capabilities in Dynamics 365 Sales to help simplify creating accurate forecasts, even during rapidly changing conditions. Benefits of sales forecasting Sales forecasting isRead more

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Using activity data to improve opportunity scoring predictions in Dynamics 365 Sales

Listening to the challenges many of our customers are facing with increasingly working online, we’ve developed new capabilities in Dynamics 365 to discover email messages, meetings, and phone call activities related to an opportunity, and then to factor these signals into the score. Capturing activities to determine opportunity health A healthy opportunity will usually haveRead more

The post Using activity data to improve opportunity scoring predictions in Dynamics 365 Sales appeared first on Microsoft Dynamics 365 Blog.

Using activity data to improve opportunity scoring predictions in Dynamics 365 Sales

Listening to the challenges many of our customers are facing with increasingly working online, we’ve developed new capabilities in Dynamics 365 to discover email messages, meetings, and phone call activities related to an opportunity, and then to factor these signals into the score. Capturing activities to determine opportunity health A healthy opportunity will usually haveRead more

The post Using activity data to improve opportunity scoring predictions in Dynamics 365 Sales appeared first on Microsoft Dynamics 365 Blog.

Fraud trends part 1: account takeover in a digitalized world

This year has been unexpected to say the least. As 2019 ended and business forecasts were written, no one would have ever guessed what was to come in 2020. As consumer behaviors have shifted in uncertain times, merchants worldwide have quickly adapted and implemented new technologies, tools, and strategies to maintain business continuity and increaseRead more

The post Fraud trends part 1: account takeover in a digitalized world appeared first on Microsoft Dynamics 365 Blog.

Why you should select an integrated platform for MarTech needs

When building a marketing technology (MarTech) stack, both the best-in-breed and single vendor approaches have their benefits and drawbacks. Today’s business realities has marketing operations teams and business leaders re-examining the best way to get necessary tasks accomplished: “one-for-each” or “one-for-all”. A changing landscape Digital transformation is driving marketing leaders to make decisions between twoRead more

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