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Announcing Dynamics 365 Marketing customer journey orchestration GA, it’s a game changer

In engaging customers today, we need to be heard above the noise, and we need to deliver creativity and uniqueness to each customer in the moments that matter. Customers are looking for value and for companies to address their needs on their terms. Companies now can start with a deep understanding of their customers andRead more

The post Announcing Dynamics 365 Marketing customer journey orchestration GA, it’s a game changer appeared first on Microsoft Dynamics 365 Blog.

Exceed customer expectations with seamless and unified commerce experiences

Today’s consumers want the flexibility to buy and fulfill where, when, and how they choose. As retailers have expanded on purchasing options for customerslike buy online pick up in-storethey have quickly gone from value adds or differentiators, to baseline customer expectations. For many retailers, enabling omnichannel experiences is not only a means to grow; itRead more

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Microsoft acquires Suplari to strengthen business insight for finance and procurement leaders

In a world where efficiency is more important than ever, companies are turning to new ways to unlock actionable insights to improve their businesses from the massive amounts of data they manage across their many data silos. This move to a new breed of “data-first” applications, which we introduced for other business processes through appsRead more

The post Microsoft acquires Suplari to strengthen business insight for finance and procurement leaders appeared first on Microsoft Dynamics 365 Blog.

Microsoft acquires Suplari to strengthen business insight for finance and procurement leaders

In a world where efficiency is more important than ever, companies are turning to new ways to unlock actionable insights to improve their businesses from the massive amounts of data they manage across their many data silos. This move to a new breed of “data-first” applications, which we introduced for other business processes through appsRead more

The post Microsoft acquires Suplari to strengthen business insight for finance and procurement leaders appeared first on Microsoft Dynamics 365 Blog.

Transforming service operations with Connected Field Service

You have probably heard of Connected Field Service as a buzzword these days, but some of you may still wonder what it actually entails. Field service management (or FSM) typically refers to the management of a company’s resources employed at or en route to the client’s location.1 FSM typically involves the installation, service, maintenance, orRead more

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Turn attendees into loyal customers with Microsoft Teams and Dynamics 365 Marketing

Change. Adapt. Grow. Words we have had to embrace over the past 15 months as we’ve had to change the way we do business. As we start to emerge from the pandemic’s isolation and restrictions, we’re entering a world of a new normal. As consumers, our expectations are higher. To meet ever-changing customer expectations, successfulRead more

The post Turn attendees into loyal customers with Microsoft Teams and Dynamics 365 Marketing appeared first on Microsoft Dynamics 365 Blog.