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Copilot in Viva Sales available as thousands of customers adopt next-generation AI in Dynamics 365 Copilot and Power Platform

Since first announcing new AI-powered experiences for Microsoft Viva Sales last month, we’ve given these capabilities a nameCopilot in Viva Salesand introduced new sales scenarios and updates. We want to ensure that salespeople feel empowered to focus on what matters, which is deeper engagements with customers.

The post Copilot in Viva Sales available as thousands of customers adopt next-generation AI in Dynamics 365 Copilot and Power Platform appeared first on Microsoft Dynamics 365 Blog.

Deliver personalized customer experiences with Copilot in Dynamics 365 Marketing and Customer Insights

With Copilot in Microsoft Dynamics 365 Customer Insights and Dynamics 365 Marketing, marketers can now take advantage of the latest generative AI-powered tools to learn more about their customers, create targeted customer segments, and generate personalized content. These cutting-edge features increase productivity while unlocking capabilities that were previously out of reach, empowering anyone on your team to uncover new data insights and create high-quality email content.

The post Deliver personalized customer experiences with Copilot in Dynamics 365 Marketing and Customer Insights appeared first on Microsoft Dynamics 365 Blog.

Introducing Microsoft Dynamics 365 Copilot, bringing next-generation AI to every line of business

Today we announced Microsoft Dynamics 365 Copilot, providing interactive, AI-powered assistance across business functionsfrom sales, service, and marketing to supply chain. With Dynamics 365 Copilot, we’re introducing the world’s first AI copilot natively built-in to both CRM and ERP applications.

The post Introducing Microsoft Dynamics 365 Copilot, bringing next-generation AI to every line of business appeared first on Microsoft Dynamics 365 Blog.

Introducing Microsoft Dynamics 365 Copilot, bringing next-generation AI to every line of business

Today we announced Microsoft Dynamics 365 Copilot, providing interactive, AI-powered assistance across business functionsfrom sales, service, and marketing to supply chain. With Dynamics 365 Copilot, we’re introducing the world’s first AI copilot natively built-in to both CRM and ERP applications.

The post Introducing Microsoft Dynamics 365 Copilot, bringing next-generation AI to every line of business appeared first on Microsoft Dynamics 365 Blog.

Introducing Microsoft Dynamics 365 Copilot, bringing next-generation AI to every line of business

Today we announced Microsoft Dynamics 365 Copilot, providing interactive, AI-powered assistance across business functionsfrom sales, service, and marketing to supply chain. With Dynamics 365 Copilot, we’re introducing the world’s first AI copilot natively built-in to both CRM and ERP applications.

The post Introducing Microsoft Dynamics 365 Copilot, bringing next-generation AI to every line of business appeared first on Microsoft Dynamics 365 Blog.