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Continued innovation in Dynamics 365 Commerce 2021 release wave 1

Over the last several months, we have continued to see the agility and resiliency shown by businesses across the globe in response to the COVID-19 pandemic. Throughout the holiday trading period, we saw businesses adapt to new customer needs across digital channels, along with enhancing and streamlining in-person buying experiences. As vaccines become available, manyRead more

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Enable a new level of B2B digital sales excellence with Dynamics 365 Commerce

Truly engaged, always connected At this year’s NRF, many retailers are taking the time to reflect on the learnings from 2020 and the road ahead for 2021. It’s hard to believe that only 12 months have passed since we disclosed the general availability of Microsoft Dynamics 365 Commerce, which was the evolution of our provenRead more

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Updates to enhance omnichannel shopping with Dynamics 365 Commerce

With many countries still facing the ongoing impact of COVID-19, retailers and consumer-facing businesses are shifting their focus on adapting to emerging customer needs and shopping behaviors. Microsoft Dynamics 365 has been working with many of our customers to enable them to deliver omnichannel shopping capabilities including an increased focus on digital commerce and contactlessRead more

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Deliver smarter, connected retail experiences with Dynamics 365 Commerce

Today we’re announcing the official release of Dynamics 365 Commerce, an evolution of Dynamics 365 Retail that is generally available today across the globe. Dynamics 365 Commerce delivers a complete omnichannel solution that unifies back-office, in-store, and call center experiences, as well as introduces new e-commerce functionality to support seamless customer shopping experiences across physicalRead more

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Redefining shopping excellence with a unified commerce solution

The retail industry has been going through tremendous change and transformation over the past decade. Many have speculated that traditional brick and mortar retail is dying, and that customers are moving completely to online platforms for their shopping needs. This is, however, not the case. According to a report by the National Federation of Retail,Read more

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Announcing Dynamics 365 Commerce preview

Dynamics 365 Commerce, now in preview, delivers a complete omnichannel solution that unifies back-office, in-store, and digital experiences built on Dynamics 365 Retail capabilities. Retail is one of those industries that everyone can relate to. Shopping is ingrained in our daily lives, with todays consumer demanding engaging and integrated shopping experiences across storefronts–physical stores, online

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