Contact us to have a solution working for you (+254) 774-075508

Fraud trends part 4: balancing identity authentication with user experience

Identity authentication is a crucial part of any fraud protection and access management service. That is why Microsoft Dynamics 365 Fraud Protection and Microsoft Azure Active Directory work well together to provide customers a comprehensive authentication seamless access experience. In this blog of our fraud trend series, we explore how proper authentication prevents fraud andRead more

The post Fraud trends part 4: balancing identity authentication with user experience appeared first on Microsoft Dynamics 365 Blog.

Microsoft Dynamics 365 Marketing customer journey orchestration preview now available

All businesses operate in a competitive environment and customer experience (CX) is top of mind as we rise to today’s challenges of finding ways to differentiate, delivering on business goals and meeting increasing customer demands. Customers expect great experiences from the companies they interact with and companies that deliver superior experiences build strong bonds withRead more

The post Microsoft Dynamics 365 Marketing customer journey orchestration preview now available appeared first on Microsoft Dynamics 365 Blog.

Improve on-the-job guidance with Dynamics 365 Guides and Azure Object Anchors

As the pace of manufacturing accelerates to meet demands across global customers, organizations are struggling to rapidly train and upskill workers on factory lines and the production floor. In fact, up to 2.4 million U.S. manufacturing jobs could remain unfilled between 2018 and 2028 due to this challenge.1 Today we’re introducing an exciting update toRead more

The post Improve on-the-job guidance with Dynamics 365 Guides and Azure Object Anchors appeared first on Microsoft Dynamics 365 Blog.

Improved SLA timer control helps agents track KPIs

Dynamics 365 Customer Service 2021 release wave 1 includes a new, intuitive timer control that displays service-level agreement (SLA) milestones for service cases or any SLA-enabled entity. The new timer addresses key feedback that we received from our customers. The timer is optimized to display SLA metrics, and it supports the display of multiple SLARead more

The post Improved SLA timer control helps agents track KPIs appeared first on Microsoft Dynamics 365 Blog.

Live from Microsoft Business Applications Summit 2021: Moving forward faster, together

It’s amazing how much change we’ve seen across the world in a year. One year ago, all of us were adapting to a world in lockdown. At today’s Microsoft Business Applications Summit, the worldwide community comes together still dealing with the ongoing effects of the COVID-19 pandemic. Even as challenges continue to reverberate across industriesfromRead more

The post Live from Microsoft Business Applications Summit 2021: Moving forward faster, together appeared first on Microsoft Dynamics 365 Blog.

Reduce complexity across global operations with Dynamics 365

Even with 195 countries across the globe, today, our world can feel like a small place. We live in a time when you can instantaneously communicate with people who are on the other side of the planet. The digitalization of commerce means that we can quickly buy goods from all over the world. And withRead more

The post Reduce complexity across global operations with Dynamics 365 appeared first on Microsoft Dynamics 365 Blog.

Reduce complexity across global operations with Dynamics 365

Even with 195 countries across the globe, today, our world can feel like a small place. We live in a time when you can instantaneously communicate with people who are on the other side of the planet. The digitalization of commerce means that we can quickly buy goods from all over the world. And withRead more

The post Reduce complexity across global operations with Dynamics 365 appeared first on Microsoft Dynamics 365 Blog.

New Microsoft Dynamics 365 Business Central Publisher program coming in 2021

Later this year, Microsoft will launch a new Publisher program to modernize our Dynamics 365 Business Central ISV approach to support a cloud-first strategy. This new approach will ensure all future customers can choose Dynamics 365 Business Central online, while also finding the right apps on Microsoft AppSource to meet their unique requirements. This changeRead more

The post New Microsoft Dynamics 365 Business Central Publisher program coming in 2021 appeared first on Microsoft Dynamics 365 Blog.

Your guide to Microsoft Business Applications Summit 2021

If you haven’t registered for Microsoft Business Applications Summit, now’s the perfect time to sign up and explore the full line-up of learning sessions, featured speakers, Q&A sessions, and networking opportunities. The packed line-up will stream to you live and on-demand, at no cost, on Tuesday, May 4, 2021, starting at 7:30 AM Pacific Time.Read more

The post Your guide to Microsoft Business Applications Summit 2021 appeared first on Microsoft Dynamics 365 Blog.

Success for small and midsized businesses requires agility

If small and midsized businesses (SMBs) have one thing in common, it is that they are all unique. Differentiate or fail is especially true when it comes to small and midsized business strategy. The secret sauce is what helps leaders of these companies blaze new trails and disrupt industries with innovative products and services. However,Read more

The post Success for small and midsized businesses requires agility appeared first on Microsoft Dynamics 365 Blog.