Contact us to have a solution working for you (+254) 774-075508

5 tips for implementing the Field Service (Dynamics 365) mobile app

The Field Service (Dynamics 365) mobile app helps your frontline workers manage and complete their service tasks while onsite at a job. The mobile app enables them to view their daily schedule, complete inspections, bill for products and services, send reports to customers, and submit their time-off requests. The Field Service (Dynamics 365) mobile appRead more

The post 5 tips for implementing the Field Service (Dynamics 365) mobile app appeared first on Microsoft Dynamics 365 Blog.

Highlights from 2021 release wave 1 for Dynamics 365

In today’s complex economic landscape, your business needs the latest digital capabilities to engage customers, connect people, insights, and processes across the organization, and grow revenues. 2021 release wave 1 for Microsoft Dynamics 365 continues our commitment to continuously deliver capabilities that help you adapt to rapid change in your industry, innovate and solve challengesRead more

The post Highlights from 2021 release wave 1 for Dynamics 365 appeared first on Microsoft Dynamics 365 Blog.

Continued innovation in Dynamics 365 Commerce 2021 release wave 1

Over the last several months, we have continued to see the agility and resiliency shown by businesses across the globe in response to the COVID-19 pandemic. Throughout the holiday trading period, we saw businesses adapt to new customer needs across digital channels, along with enhancing and streamlining in-person buying experiences. As vaccines become available, manyRead more

The post Continued innovation in Dynamics 365 Commerce 2021 release wave 1 appeared first on Microsoft Dynamics 365 Blog.

Discover the latest capabilities in Dynamics 365 Project Operations

In today’s increasingly complex business environment, project-centric organizations face a variety of challenges to succeed; challenges like winning new deals, optimizing resource utilization, simplifying time and expense processes, streamlining project financials, and gaining key business insights. Ultimately, project-centric organizations are always looking for ways to optimize their operations and improve their bottom line. Since itsRead more

The post Discover the latest capabilities in Dynamics 365 Project Operations appeared first on Microsoft Dynamics 365 Blog.

Extending reports in Business Central

In any business operations software, the ability to visualize, inspect, and print data in an appropriate layout is paramount. In Dynamics 365 Business Central and in most other software, reports serve these purposes. Our partner community is familiar with customizing built-in reports, either as suppliers of a vertical solution that adds capabilities to underlying dataRead more

The post Extending reports in Business Central appeared first on Microsoft Dynamics 365 Blog.

Extending reports in Business Central

In any business operations software, the ability to visualize, inspect, and print data in an appropriate layout is paramount. In Dynamics 365 Business Central and in most other software, reports serve these purposes. Our partner community is familiar with customizing built-in reports, either as suppliers of a vertical solution that adds capabilities to underlying dataRead more

The post Extending reports in Business Central appeared first on Microsoft Dynamics 365 Blog.

New features personalize customer experiences in Dynamics 365 Customer Voice

In a rapidly changing landscape, interactions between customers and organizations have become the cornerstone to bottom-line success and brand loyalty. That’s why Microsoft Dynamics 365 Customer Voice empowers organizations to easily scale feedback capture for agile responses and personalized customer experiences, all in a robust feedback management solution. With the 2021 release wave 1 updatesRead more

The post New features personalize customer experiences in Dynamics 365 Customer Voice appeared first on Microsoft Dynamics 365 Blog.

Customize your protection with new features in the Dynamics 365 Fraud Protection preview

Successful fraud protection relies on a lot of information. The more insights you have into transactions and accounts, the better you will be able to detect suspicious activity. Microsoft Dynamics 365 Fraud Protection uses advanced AI models to bring together diverse sets of information into a single assessment score that indicates the overall risk ofRead more

The post Customize your protection with new features in the Dynamics 365 Fraud Protection preview appeared first on Microsoft Dynamics 365 Blog.

Architecting resiliency in supply chains with Microsoft Dynamics 365

Major shocks to supply and demand over the course of the pandemic have exposed the fragility and vulnerabilities of the global supply chain. One silver lining is the realization, across industries, that a more agile approach is needed. To stabilize supply chains, whether localized or on a global scale, every organization must architect resiliency intoRead more

The post Architecting resiliency in supply chains with Microsoft Dynamics 365 appeared first on Microsoft Dynamics 365 Blog.

Get real-time digital analytics with Dynamics 365 Customer Insights

Navigating the past year has been a challenge as organizations have had to predict the unpredictablehow their business will adapt, how to retain and even grow customer relationships, and how to think long-term when circumstances can change daily. As we continue through 2021, the path is still uncharted, but what’s clear is the importance ofRead more

The post Get real-time digital analytics with Dynamics 365 Customer Insights appeared first on Microsoft Dynamics 365 Blog.